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Tracy Ballard
Leasing Director, CCRM
Phone: 415.797-8296
Fax: 415.680.1582
DRE #01870837
Tracy has been providing rental services in the Bay Area for property owners since 2009. She purchased her first property at age 22 and that’s when she discovered her passion for real estate! Tracy has owned and managed rental properties for herself and her family for the last 20+ years. This experience gives her the perspective of the property owner in every transaction.

She was born and raised in Alaska and obtained her Business Management degree at University of Alaska. Yes, it’s cold there, and she’s not planning to move back. Living in San Francisco is her dream come true. When she’s not running from one property to another for her clients, she is enjoying everything California has to offer, from the food, art and music scene in San Francisco, to various wine regions all around the state.

As an experienced property owner and third-generation real estate agent, Tracy’s exceptional organizational skills and attention to detail ensure that all her client’s needs are met, while attaining the best rents possible with the highest quality tenants. 

She donates a portion of every leasing commission earned towards the construction of new homes for families in need through a non-profit called Home-for-a-Home. So far her donations have funded several homes for families in Guatemala. 

Landlords who work with her feel confident that Tracy is the right gal to get the job done!

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Aimee Hlousek
Leasing Agent
Phone: 415.318.9262
Fax: 415.680.1582
DRE #01923526
Aimee was born and raised in the heart of Silicon Valley and has spent the majority of her life working & living all over the Bay Area.  In fact, the only time she left the Bay was to complete her Bachelors in Business Administration at CSU Sacramento.  After college, Aimee moved to San Francisco and began a decade long career in Financial Services.  During this time, she also obtained her Masters in Financial Analytics & Investment Management from St. Mary’s College.

Aimee has purchased and managed several rental properties throughout the South Bay and Peninsula, and in 2012, she decided to change gears and pursue a career in real estate leasing.  Aimee’s analytical background and client relationship skills developed while working in financial services, contribute to her success as an agent.  These attributes provide her with the ability to capitalize on rental market timing opportunities, manage the process of getting properties ready to rent and screen qualified tenant applicants, all of which are to ensure a smooth rental process for both the tenant and landlord.
When Aimee isn’t leasing properties, she is very active with her three young children, whom enjoy camping, swimming, tennis, gymnastics and baseball.  Go Giants!

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Pam O’Brien
Broker, CCRM
Phone: 415.347.0021
DRE #01182457
When it comes to living, working and having fun in San Francisco, Pam O’Brien aka “The Rental Gal” gets it. Real estate has been her family’s passion for generations. It was only natural after graduating from USC with a Business degree in Entrepreneurship she embarked on her real estate career. As a 22 year old she decided to be an independent broker, landed quite a few listings and closed numerous houses that first year. This led to Pam being recruited by, an early leader in online real estate marketing.

With her desire to own investment properties, and her diverse expertise, in 2010 Pam started a leasing company that today has been involved in over 2500 transaction in San Francisco with the help from her team. SF City Rents bring together the right team, use of technology and experience to maximize a landlord’s investment.

She also enjoys hiking, boating, and paddle boarding around the Bay to take in all that it has to offer and wants her clients to enjoy the Bay Area too having extra time from less hassle rentals!

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Leslie Burnley
Leasing Agent
Phone: 415.728.5709
DRE #01923170
HOME…to me represents safety, comfort, warmth, love and community. I believe it can be a tangible manifestation of personality and creativity.

Helping people find a place to call home brings me joy and fulfillment. In the past 8 years I have assisted hundreds of people through this journey.

As a native Northern San Franciscan I have an intimate knowledge of the city and all of its wonderful neighborhoods! All aspects of home has influenced not just my career, but my hobby of furniture restoration and interior design.

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Marc Vincent
Leasing Agent
Phone: 415.949.0846
DRE #02015541
Marc Vincent is a San Francisco native who has lived in the Bay Area for most of his adult life, punctuated with stints in Europe, Seattle and New York City.

He studied International Relations at Stanford and Columbia Universities and has worked for 20+ years in corporate marketing and academic fundraising while also managing rentals, leasing, and investing in real estate.

Don’t be surprised if Marc strikes up a conversation with you about one of his four, big passions: his 15-year old Havanese rescue dog (“Tibby”), High Intensity Interval Training (HIIT), modern architecture or the South of Spain!

You’ll always receive attentive, earnest service from Marc who simply enjoys working with people.